This is a product and research-infrastructure profile for buyers and research teams. Participation in a survey hosted by a provider does not establish that the provider offers a paid panel or is responsible for participant rewards.
In this review
Product overview
SurveyLab is a browser-based questionnaire and reporting service with a useful emphasis on routing, multilingual projects and exports for further analysis. It can serve customer feedback, employee research and research teams working with their own audiences. Its smaller subscriptions provide individual access, while Professional adds seats and more extensive analysis controls. The provider also offers separate panel-related services; a software subscription should not be treated as an included respondent sample. For a US buyer, the practical comparison is response capacity, required statistical output and the selected billing currency, together with whether the stated European hosting arrangement meets the organization’s requirements.
Check the provider’s current documentation for plan limits, available features, data handling, and purchase terms.
Key strengths
- Conventional spreadsheet and statistical export paths are documented.
- Paid tiers separate response capacity and advanced research controls.
- A continuing Free account is distinct from the 14-day trial.
Things to consider
- Free access is limited to 50 responses in total.
- Advanced logic, statistical exports and multiple users depend on tier.
- The provider states European hosting; US residency is not established.
Editorial review
SurveyLab Review: Survey Logic, Pricing and Exports
Based on official product documentation and published terms. We have not conducted a hands-on product test. Confirm current pricing and limits with the provider.
Review updated Nov 8, 2026
A survey tool with room for statistical analysis
SurveyLab covers questionnaire design, response collection and reporting in the browser. Its feature range makes it relevant to teams that want to move beyond a basic contact form: multilingual projects, routing, quotas and statistical exports are available at different subscription levels. This review is based on documentation, not hands-on testing. Feature comparison
Free access and USD subscription options
The 14-day trial and the continuing Free account are different offers. The provider says the trial converts to Free, which has Starter functionality but a total allowance of 50 responses. This is suitable for trying a small questionnaire, not a monthly 50-response program. Subscription-plan help
| Plan | Monthly USD charge | Annual USD total | Responses per month |
|---|---|---|---|
| Starter | $49 | $490 | 1,000 |
| Advanced | $99 | $990 | 2,500 |
| Professional | $249 | $2,490 | 10,000 |
| Enterprise | Custom quote | Custom quote | Confirm contract |
These are the USD values on the current pricing page; it also offers other currencies. Annual totals are paid for a year and should not be presented as monthly subscriptions. The displayed allowances describe collection capacity, not purchased participants. Current pricing
When more sophisticated routing matters
SurveyLab's logic documentation distinguishes simple question or page triggers from more extensive triggers involving a contact, device, language, collector or response count. The advanced trigger set is associated with Professional. That distinction matters for a study with several audience segments: a cheap plan that can skip one page may still fail the requirements of a larger routed questionnaire. Survey logic documentation
Starter and Advanced are listed with one user; Professional includes three. Plan selection should account for editors and analysts as well as respondents. The comparison also separates language allowances and gates features such as quotas, SPSS output and white labeling. Do not assume that a feature advertised on a general product page belongs to every tier. Plan feature matrix
From a draft to a usable dataset
A documented starting point is a new questionnaire, a template or a copy. A copied survey does not carry over its collected answers. Our suggested evaluation is to copy a representative questionnaire, add its routing and preview every branch before using a live collector. Survey creation guide
For analysis, SurveyLab describes real-time graphical reports and answer/date filters. Its export material lists Excel, CSV, SPSS and presentation formats, with availability governed by subscription. The practical benefit is a choice between reporting in the application and carrying data into an existing research workflow. Test whether variable labels and multi-select answers export in the layout your analyst expects. Reporting and export formats
The integration catalog includes tools such as Google Drive, Salesforce, Mailchimp and Zapier. Evaluate the connector you actually need rather than the length of the catalog: a listed connection can still have subscription, setup or external-service requirements. Integration directory
Commercial and hosting checks
Subscriptions renew automatically; disabling renewal leaves access until the current cycle ends. A help center and direct contact options are available. Separately, SurveyLab states that its servers are in European locations. A US-facing price is not evidence of US-only data storage, so procurement should address the relevant data-location requirement explicitly. Terms of use · Provider hosting statement
Our view is that SurveyLab is worth shortlisting for research teams that already know their required logic and output formats. Confirm those requirements against a specific tier, then judge the trial on the actual dataset and report you need to produce.
Read the supporting material
Sources & verification
Official references support the product description. A source-check date describes when the information was checked, not a certification of product quality. Features and terms can change.
- Current pricingChecked Nov 8, 2026
- Feature comparisonChecked Nov 8, 2026
- Integration directoryOfficial documentation
- Provider hosting statementOfficial documentation
- Reporting and export formatsChecked Nov 8, 2026
- Subscription-plan helpChecked Nov 8, 2026
- Survey creation guideOfficial documentation
- Survey logic documentationChecked Nov 8, 2026
- SurveyLab official product overviewChecked Nov 7, 2026
- Terms of useChecked Nov 8, 2026
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