Voxco

Voxco is now part of Discuss

Voxco's official About page says Voxco and Ascribe have joined Discuss and that the combined company operates under the Discuss brand. It also states that existing Voxco customers and platforms continue to be supported. This is a brand and company development, not evidence that every existing product has been discontinued. The assessment below concerns the currently documented Voxco products and is based on research rather than account testing. Official company update

Match the product to the fieldwork

Voxco Online is the web-questionnaire product. Its page documents more than 40 question types, advanced logic and branching, invitation management and web, mobile and email collection. It also describes AI-generated follow-up probing and an Ascribe Coder connection for open-ended answers. These capabilities deserve a demonstration using the actual study design; marketing scale claims are not contractual response allowances. Voxco Online

Telephone and field-interviewing projects have different operational requirements. CATI includes interviewer assignments, sample and quota management, call prioritization and supervision. Mobile Offline describes collecting interviews without connectivity, storing data on the device and synchronizing when a network is available. Check the exact modules required for a mixed-mode project instead of assuming an online subscription includes them. CATI product · Mobile Offline

Panel & Portal is another separate component. Its documented role is managing panelist attributes, participation, sampling and rewards. A tool for operating a respondent community does not mean a software license includes a representative respondent sample. Sample procurement, panel management and survey authoring should be separate lines in the buying specification. Panel management

Custom pricing needs a defined specification

The pricing page requests custom quotes for Online, Online with Panel & Portal, combinations with Ascribe, Enterprise, CATI and CATI with telephony. It does not provide a reliable standard monthly USD price or a universal free-plan allowance. Ask for a proposal tied to named products, users, response volumes, storage, implementation and support. Pricing packages

Our recommended demonstration follows the whole study: author a representative questionnaire, configure its branches and quotas, assign the relevant collection mode, inspect response monitoring and export the completed dataset. Include the analyst and fieldwork manager in that session. This recommendation follows the separate Online, CATI and Mobile workflows; it is not a claim that we tested their combined behavior.

Analysis is a separate part of the decision

Voxco Analytics documents cross-tabulation, filters, dashboards and data stories. Its supported data formats include SPSS, SAS, Excel and CSV; it also describes presentation exports such as PowerPoint and PDF. Confirm which analytical products and formats are included in the proposed configuration, especially when an existing statistical workflow must be retained. Voxco Analytics

The Online product's Ascribe connection offers a documented path for open-end coding. For research with extensive text responses, evaluate the categories and underlying answers together before relying on an automated output. The existence of an integration does not establish coding accuracy for a particular questionnaire. Online and Ascribe connection

Support, contract and buying assessment

The contact page provides technical support, sales and professional-services routes, including North American contact information. The SaaS terms tie the licensed application and commercial scope to an order form. Obtain renewal, termination, data-export and support commitments in that agreement; do not infer a consumer-style cancellation policy from a demo request. Contact and support · SaaS terms

Our assessment is that Voxco is most relevant to professional research operations with complex collection modes or fieldwork management. A small one-off questionnaire may not justify the procurement effort. A larger team should evaluate the complete configured workflow and its transition/support commitments under the Discuss umbrella.