Sogolytics

Where SogoSurvey fits

Sogolytics is a product family; this assessment focuses on SogoSurvey, its online questionnaire tool. A department collecting customer, employee or event feedback can use it to design surveys and manage responses. Larger CX/EX programs and managed research are separate buying decisions. The following assessment uses official documentation rather than an account test. SogoSurvey overview

Broad features, specific usage limits

The self-serve range includes familiar choices, ratings, open-text and matrix questions, together with branding, multilingual collection and conditional routing. However, a shared feature name does not mean an identical allowance. The detailed limits distinguish 20 questions per survey on Free Pro, 40 on Pro and 200 on Pro Max; multi-question branching rules also increase by tier. Map the longest questionnaire and its routing requirements before selecting an account. Detailed usage limits

The annual offers carry a limited-time, first-year discount label. These are annual totals, not monthly charges. Free Pro also limits projects and invitations. Paid cards display annual response allowances, while the FAQ relates some limits to billing frequency: confirm the allowance for the selected monthly subscription at checkout. Enterprise is separately priced. Current SogoSurvey pricing

Planning a questionnaire and launch

The documented creation path starts with a blank project, a copy or the Template Bank. Set the project name and default language, then build the questions. For an employee pulse survey, our suggested pilot would include each branching path and every translated version; that is an evaluation checklist, not a report that we performed those tests. Create a project

Distribution documentation covers generating a survey URL and sending invitations from an uploaded address file or a contact list. Decide whether reminders and scheduled invitations are part of the project before estimating email capacity. A survey subscription should not be confused with purchasing participants. Launch documentation

What the reporting workflow provides

SogoSurvey documents filters and conditional reports, saved results, dynamic report links and sharing. PowerPoint output and PNG chart saving are described in the reporting help. This gives a project owner a route from individual answers to a presentation, while a buyer needing a specific statistical export should request a sample file before committing. Report documentation

Multi-user roles, integrations and API access require particular attention: the commercial FAQ positions these needs in Enterprise. A small team can therefore outgrow a single-user subscription because of governance requirements even when response volume remains modest. Enterprise and account guidance

Support, renewal and our assessment

Documentation, training and contact channels are available through the support hub. For an online subscription, the terms require cancellation of renewal at least one working day before renewal; signed agreements have different notice rules. The pricing FAQ and general terms describe refunds differently, so obtain confirmation of the applicable offer rather than assuming cancellation guarantees money back. Support hub · Subscription terms

Our assessment is that SogoSurvey deserves consideration when questionnaire controls and reporting matter more than a large collaboration workspace. For procurement, the decisive checks are the real questionnaire's limits, the selected billing period and whether Enterprise-only administration is required. A small pilot using the documented creation and reporting workflow is more useful than choosing on the response headline alone.