Formsite

Formsite's practical use case

Formsite combines hosted surveys with business forms such as registrations, requests and orders. Its logic tools can divide a longer form into pages, show relevant items, branch to another page or repeat a page to collect several related records. That makes it a candidate when structured data collection is more important than specialized research modeling. This review is based on documentation rather than a live account test. Multi-page logic

Plans: monthly charges are different from annual equivalents

The detailed pricing comparison lists these charges, checked November 8, 2026:

The main pricing page's approximately $21, $34 and $59 monthly figures describe annual-billing equivalents. They are not conflicting month-to-month prices. Stored-result allowances are per-form storage limits, not new responses that reset each month. Detailed comparison, pricing overview

A fourteen-day Professional trial requires no credit card. Afterwards the account moves to Free; the provider says data is not deleted, but paid-only capabilities become unavailable. Free allows five forms and only ten stored results per form. It is suitable for checking a workflow, but its storage allowance makes it a constrained option for an ongoing survey. Trial and Free fallback, Free-plan limits

Building and validating a form

The documented approach is to add items and page breaks, apply item or page rules, then publish the completed form. Test every route with realistic answers. One important caveat: skipping a previously completed page can overwrite its answers with blanks, so page rules should not be used as a shortcut for navigating an already completed form. Page-rule behavior

For a customer questionnaire, plan the result-storage allowance as carefully as the number of questions. Decide when records should be exported and removed, and distinguish stored results from monthly email notifications. Professional and higher plans add branding removal, while Business adds workflow and sub-user features. Pricing

Reports, exports and custom connections

Graphs and tables show response patterns and distributions. Formsite's reporting documentation says graphs cannot be exported directly; this matters if you need editable charts for a presentation. Raw results can be exported to CSV or Excel, and scheduled exports can run at daily, weekly or monthly intervals. An external spreadsheet or analysis package can then handle the additional reporting you require. Graphs and tables, import and export

The API and Server Post serve different purposes. The API queries existing form and result data and does not add, edit or delete records. Server Post sends a submission to another endpoint. A custom application that needs to write data back into Formsite should therefore confirm a suitable alternative before implementation. API and webhooks

Support, cancellation and data location

The pricing page lists support for paid plans and says subscriptions renew automatically until cancelled. Cancellation stops renewal and moves the account to Free on the next billing date. Export needed records before changing tiers; cancellation should not be assumed to include a refund. Pricing FAQ

Formsite states that its servers are hosted in U.S. AWS data centers and describes encryption and account-access controls. This is the provider's hosting statement, not an independent assessment of suitability for a particular regulated dataset. Security statement

Our assessment: Formsite is worth evaluating for hosted collection with branching and straightforward exports. Its clearest purchasing constraints are per-form storage, the small Free allowance and read-only API behavior. Test those three requirements against the real project before committing.